Lessons in Leadership: How Lincoln Became America’s Greatest President

Happy President’s Day!  In celebration of President’s day, I thought you might enjoy this brief article from INC Magazine.  Have you ever been asked in  a workshop or class:  “If you could have dinner with any person in the world, living or dead, who would it be and why?”  I’ve had that question quite a few times over the years and President Lincoln, among a few others is always on my list.  This neat little article only serves to reinforce that choice!  Have a great President’s day!  A great day to reflect on the best traits of great leaders!

Feb 12, 2012

Lessons in Leadership: How Lincoln Became America’s Greatest President

It wasn’t Abraham Lincoln’s strengths but the self-discipline with which he used those strengths for the right purpose.

 There is much we can learn by studying Abraham Lincoln’s journey from being just another politician to becoming America’s greatest president.  (Wikipedia provides a compilation of “Historical rankings of Presidents of the United States” which makes it clear that in the eyes of many experts, and the public, Lincoln has consistently held this status).  A key to this transformation was how Lincoln, whose birthday is today, developed the self-discipline to take one of his signature strengths—his mastery of language—and used it to serve the interests of the American people rather than his own.    

One of the best communicators of all time

Lincoln was undoubtedly one of the greatest communicators among all American presidents.  His words—as a public speaker, writer, debater, humorist, and conversationalist—continue to entertain, educate, and inspire us to this day.  With only one year of formal schooling, Lincoln consciously cultivated this mastery of language and expression.  As a young boy he would practice public speaking by gathering his friends together and stepping onto a stump to address them.  During his days as a lawyer in Illinois, Lincoln would frequently meet up in the evening with friends at a tavern where they would engage in story-telling contests.  And he gleaned valuable lessons in rhetoric by diligently studying Shakespeare. 

As he began forging his political ambitions, Lincoln recognized the power of words to weaken and even destroy his opponents, and so he started to attack them with powerful volleys of criticism and mockery.  Upon provocation at a political gathering in 1840, Lincoln mimicked and ridiculed his opponent, Jess Thomas, to uproarious cheering of the crowd.  Thomas, who was present at the event, was reduced to tears, and for years afterwards, the people referred to it as “the skinning of Thomas.” 

Lincoln was also in the habit of writing anonymous letters to newspapers to sharply criticize his adversaries.  On one occasion in 1842, for instance, he used the fictitious identity of “Rebecca” to castigate and deride the state auditor, James Shields, calling him “a fool and a liar” in a letter, and making mock-allegations of an unflattering conversation that James had had with Rebecca. 

How Lincoln began to use words for a higher purpose

But the Lincoln we know as president was not this brash, impulsive politician who launched personal attacks on his opponents.  What made him change?  All along, something had been stirring within him.  Right after the “skinning of Thomas” in 1840, one of his friends reported that “…the recollection of his own conduct that evening filled [Lincoln] with the deepest chagrin.  He felt he had gone too far and to rid his good nature of a load, hunted up Thomas and made ample apology,” according to an excerpt in Benjamin Thomas, Lincoln’s Humor:  An Analysis.  

This inner stirring intensified when some of his verbal attacks drew unfavorable consequences for Lincoln himself.  In fact, when the letter he signed as “Rebecca” was published, the recipient of his reproach, Shields, was so enraged that he forced the newspaper to divulge the writer’s identity, and, when he was told that it was Lincoln, accosted Lincoln and challenged him to a duel.  Good sense prevailed on both men just moments before they were to commence this fight-unto-death.  Having learned a lesson by coming so close to an inglorious death, Lincoln never wrote such anonymous letters again. 

Gradually molding his character this way, Lincoln also became highly attuned to the feelings of others, including his enemies, and highly measured in the way he communicated in adversarial situations.  This was a crucial quality for leading America at a time when the nation was so divided, and the wounds of a Civil War had to be rapidly healed. Once, as he and his wife Mary Todd Lincoln were approaching Washington in a carriage, she remarked, “This city is full of enemies,” Lincoln injected, “Enemies? Never again must we repeat that word,” as told in Lincoln As I Knew Him: Gossip, Tributes, and Revelations from His Best Friends and Worst Enemies

On an earlier occasion Lincoln had explained about Southerners: “They are just what we would be in their situation. If slavery did not now exist amongst them, they would not introduce it. If it did now exist amongst us, we should not instantly give it up,” as recorded in Lincoln-Douglas Debates.  And, in a stirring testimony to his power over words, the President pleaded, in his first inaugural address, “We are not enemies, but friends.  We must not be enemies. Though passion may have strained it must not break our bonds of affection.” 

Lincoln had not lost his propensity for ridicule, but now it was mostly directed at his own self, in a self-effacing manner.  When, during one of their debates, Stephen Douglas called Lincoln two-faced, Lincoln responded, wryly, “I leave it to my audience.  If I had another face, why would I be wearing this one?”  (This is from Presidential Anecdotes.)

How Lincoln masterfully handled criticism

Lincoln by now was also showing remarkable self-mastery in gracefully fending off the frequent attacks hurled on him by critics, even those within his inner circle.  On one occasion, he was informed that the Secretary of War, Edwin Stanton, had refused to execute a presidential order—and further, had called the president a “damn fool.”  “He called me a damn fool?” Lincoln asked.  ”Yes!  Not once, sir, but twice!” replied the excited congressman, who had brought him this news.  “Well, Stanton speaks what is on his mind, and he is usually right about what he speaks, so if he called me a damn fool, I must be a damn fool.  I will go to him now and find out why,” according to a 2005 Time magazine article The Master of the Game.

But changing oneself isn’t easy, so even as president, Lincoln’s anger occasionally consumed him, making him pour it out in letters to critics, errant generals, and others.  He had the self-discipline though to not dispatch these “hot” letters; they were later discovered, unsigned, in a drawer in the president’s desk.  In this way, one small step at a time, Lincoln built his self-discipline, and through it, the character of his presidency. 

Lincoln’s journey suggests that the true measure of a leader lies not in how much we cultivate and exploit our strengths, but in how we work on tapping, in Lincoln’s words, the “better angels of our nature” to use our strengths in the service of a cause much higher than our own personal gain.

Do you have the discipline to sculpt your character?

Do you view yourself solely as who you are today—some good, some bad—or do you see the potential for gradually sculpting your character further, the way Lincoln did?

How aware are you of your strengths?  What have you been doing to nurture them?  Are there times when you have misused these strengths? Has this led to any inner stirring in you, and have you been striving to discipline yourself to use your strengths in more and more purposeful ways?  What kind of life story could you craft for yourself if you chose to do that?

Hitendra Wadhwa is a professor at Columbia Business School, where he teaches a popular class on personal leadership, and founder of the Institute for Personal Leadership. He has also worked at McKinsey & Company, and founded Paramark, an online marketing firm. @hitendraw 

 

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Iconic Women of St. Petersburg Nominates Barb Kyes, ActionCOACH Pinellas Executive Leader for Business Woman of the Year

Barb Kyes, ActionCOACH Pinellas Executive Leader, Nominated for Iconic Women of St. Petersburg

The #1 Business Coaching Firm in the World, located in Pinellas County.

St. Petersburg, Fla. (February 17, 2012) – While people in business today may find business growth unusual, Barb Kyes, president and managing partner of ActionCOACH Pinellas reports that they had their best year in 2011. Their success has been a result of following what they teach their clients.  Barb has been nominated for this prestigious award that is being sponsored by Ceridian and the St. Petersburg Chamber of Commerce to celebrate women with vision in the business and the non-profit community. As Barb was moving from Hillsborough County to St. Petersburg, she had the vision to attend the very first Entrepreneurial Academy that was offered by the St. Petersburg Chamber.  As a result of that connection when she arrived in the community, she already had a group of friends, chamber members and business owners to help guide her growth.  Her passion to have a” real” business someday has become a reality from a “dream” and now a “calling” for her.

Coaching is not for everyone. To find out more about how we work with our clients and if coaching would work for you or not, click here to submit your top challenges and you will receive a call from our coaching team.

ActionCOACH Pinellas opened their doors in the fall of 2007 with the global franchise mission of business re-education.  The ActionCOACH franchise, originated by Brad Sugars 18 years ago has over 1000 offices worldwide creating jobs which are reflected in the economic growth of our ActionCOACH communities around the world.

A recent study with the Florida ActionCOACH coaches and the University of Miami, found that the companies engaged in ActionCOACH coaching had a return on their coaching investment of $10.80 for every dollar invested.  ActionCOACH is also the ONLY coaching company that offers a guarantee. You may read about the details at the following  hyperlink  http://actioncoach.newscactus.com//newsrelease-cid-1-id-10832.html

At ActionCOACH Pinellas, Barb and Ford Kyes, the company’s founders, have built their company on a strong foundation of values.  They are very well connected in the St. Petersburg community and have invested immense hours providing volunteer service to the Tampa Bay community since they arrived in Florida in 1992.

Whether the prospective business is medium or large, the combined experience and talent of the ActionCOACH Pinellas team is tangible especially when you think about the “butterfly effect”. “Our success and rapid growth has been a result of following what we teach our clients.  And by the way, we have a coach that we have invested in who keeps us on target.  Without that outside eye and someone to run things past, we would not have had the success we have had in this economy.”  exclaimed  Barb Kyes

About ActionCOACH Pinellas

Relying on proven tactics and existing strategies to maximize individual potential, ActionCOACH uses a multifaceted framework for efficiency and profit by fusing powerful marketing, business and team building strategies that can result in dramatic improvements in revenue. The diverse team of certified business coaches at ActionCOACH Pinellas has been in mentoring and leadership positions for over a combined 55 years. The Pinellas Firm founders, Ford and Barb Kyes, have always been passionate about serving their community through their careers in health care and volunteer leadership work in numerous non-profit, civic and professional organizations. For more information, visit www.actioncoachpinellas.com.

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NEW! ActionCOACH Program Announced…ActionCLUB

ActionCOACH Pinellas is bringing one of the most successful mastermind programs used all around the world by ActionCOACH business clients to your community.  Your business coaches have decided to start the mastermind mastery program in your Tampa Bay area (training center in central Clearwater) as a resource for the smaller business owners who aren’t yet ready for one-on-one coaching. 

How can ActionCLUB and its strategies get real results for a small business owner on a tight budget?

It’s a question that makes many business owners really stop and think.

Are you driving your business, or is your business driving you?

It’s unfortunate that most business owners end up being driven by their businesses rather than the other way around.

In fact, many owners find that instead of being in charge of their companies, they have simply worked themselves into another job – one that may or may not pay them as much as the job they left to start their businesses.

A Shocking Statistic

While 4 of 5 businesses fail within five years of start-up, and 80% fail within the first two years, there is another statistic even more discomforting for owners who have passed that mark.

“Less than one in every 100 business owners will ever create the wealth, lifestyle or level of success they are after,” ActionCOACH Juliet Kyes says. “That’s a result of a lot of different factors. But the bottom-line is that there is definitely room for improvement for those numbers – and that’s what ActionCLUB is all about.”

Like anything else, a business is either growing or dying – there is no in between.

The key to long-term survival is to focus on a direction for the business, and gather momentum to begin the journey.

Getting serious about business
ActionCLUB is one way to get the fundamentals in place to make more profit, win more deals, improve numbers across the board and get the business back on track – or simply on track for success.

 “ActionCLUB is a program that builds a strong foundation for a business around all the key fundamentals,” Kyes says. “It is designed as a set program of seven 2½ hour sessions every two weeks – and each session leads you through the key components of running a business.”

“ActionCLUB is continually reviewed as one of the the most practical, dynamic, and profitable business, sales and marketing programs participants have ever attended and invested in,” Kyes says. “A big key to that is that owners leave the program knowing exactly what they need to do to get ahead.”

The ActionClub Game Plan

With over 328 business building strategies, ActionCLUB packs a wealth of information into a lively and highly motivating setting – one in which owners join other owners to help grow each other’s companies.

The goal, however, is the same:  to boost profits and free up time – as quickly as possible:

 
• Session 1 – Setting Your Future

If you don’t know where you’re going, how will you get there? In this session,you will st your goals, your company’s vision and mission statement – and you’ll learn how to build a great business from the ground up.

• Session 2 – Generating Cashflow

You will learn all about the principles of Leverage and Cashflow Marketing, and you’ll focus in on the fastest ways to immediately increase your marketing results.

• Session 3 – Streetwise Marketing

You will extract your uniqueness – the one thing that sets you apart from your competitors – and learn how to use it to get more of the customers you want. You will also learn about developing customer loyalty so that these customers keep coming back, time and time again.

• Session 4 – SalesRICH

You’ll learn all about the different types of salespeople and the difference between old selling and new. You’ll also understand the question funnel, performance standards, phone power and how to handle objections.

• Session 5 – TeamRICH

This session is all about building the dream team you’ve always wanted. Learn how to become a great leader that inspires your team each and every day. Learn how to recruit great people and lead them to a business that works without you needing to be there.

• Session 6 – Systems and The 6 Steps To Massive Results

Discover the only ways to leverage your business. Learn how to create systems that run your business to produce massive results – by working ON your business, not IN it.

• Session 7 – Leverage – The Board Game

This session focuses on some fun by putting into practice everything you’ve learned about business during the over the course of the program. Plus, you’ll get to bring a friend along to learn more about business.

The perfect players – Who should enroll in ActionCLUB?

“This workshop is perfect for small business owners, independent operators, start-up business owners, franchisees, trades people and anyone who is self-employed,” Coach Juliet Kyes says. “It is a great introduction to what ActionCOACH – and business – is all about. And the lessons learned can be applied no matter what kind of business an owner has – or wants to be in.”

During the program, ActionCLUB teaches owners how to:

  • Achieve more by improving priority setting and time management skills
  • Define your company’ unique selling proposition and turn it into a powerful, competitive weapon
  • Dramatically increase your company’s lead generation and your own conversion skills
  • Develop loyal, profitable customers who keep coming back
  • Differentiate between cashflow and profit margin
  • Hire, develop and retain the best people
  • Create systems that allow the business to run without you
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Executive Business Coach Barbara Kyes Featured In Forbes Magazine

Executive Business Coach Barbara Kyes

Barbara Kyes, managing partner and certified BusinessCOACH for ActionCOACH Pinellas Firm has been featured in this month’s Forbes magazine.

Here is an excerpt of the article:

In her former role as a medical practitioner, Barbara demonstrated her empathy for others and a knack for delivering unvarnished but critical truths. This made her a natural at business coaching. After years of running small businesses and yearning for greater opportunities, Barbara and her husband established ActionCOACH’s Pinellas Firm in 2007. Soon after, they hired their daughter, who recently completed her coaching certification.

Like her fellow coaches, Barbara helps clients break through to business success using ActionCOACH’s signature approach. Affectionately referred to by clients as the “Five Ways,” it fuses powerful marketing, sales, business and team-building strategies, and shows clients how to best channel their resources. Its impact is immediate and dramatic. Within a single year of coaching, ActionCOACH’s clients see their business income grow by at least 61 percent and, quite often, far more.

Early in her ActionCOACH career, Barbara earned an Action Systems Award
for her work on ActionCOACH Pinellas’s business model. In 2010, Barbara was
a finalist for Business Woman of the Year (Tampa Bay Business Journal) and the
St. Petersburg Chamber of Commerce’s Business Woman of the Year.
“Women must realize they have the potential to achieve big things and
not be afraid to take that first step toward their dream. It requires a lot of
determination and ‘stick-to-it-ness,’ because it’s not easy. The key to business
success is a championship mindset.”

If you would like Barbara or any other certified business coach to help grow your business, give us a call today at 727.786.2900.

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Business Coaching: Invest in ActionCOACH and Enjoy Great Returns

business coachingThis press release shows how well your business can grow when you hire an ActionCOACH Business Coach. Don’t let your business halt to a growth stop, hire a business coach to help yourself, your employees and your company grow to heights bigger than your expectations!

http://www.prnewswire.com/news-releases/businesses-that-invest-in-an-actioncoach-enjoy-great-returns-120396819.html

For nearly 20 years, ActionCOACH Business Coaches have been teaching businesses how to be profitable and business owners how to find more time in their lives. There have been many studies showing that the coaching process works and the most recent offers powerful evidence of the impact of business coaching.

A recent study has shown that businesses that work with an ActionCOACH Business Coach had grown their revenues, despite the recession, by more than $12 million in South Florida. Those same businesses had also grown their profits by more than $4.3 million, for average increases of 79 percent for revenues and 106 percent for profits. All in all, those businesses saw a return on investment of $7.5 for every dollar they spent.

ActionCOACH CEO Jodie Shaw was happy with the results of the study, but hardly surprised.

“We know that business coaching works, and more importantly, our clients know that it works. They see it in their ledgers and in the quality of their lives,” Shaw said. “But the fact that businesses have grown so rapidly with coaching is just more proof that, no matter what the economy is like, working with an ActionCOACH Business Coach delivers outstanding return on investment.”

ActionCOACH is the world’s leader in business and executive coaching. ActionCOACH Founder, Chairman and President Brad Sugars started the company in 1993 and began franchising in 1997. Since then, the company has led an industry that is recognized as the second fastest growing business category behind Information Technology.

“Our systems, and our coaches, are the best in the world so we expect to get outstanding results from people that are committed to following our methodology and willing to be accountable. This study shows how much can be accomplished when people are committed and how much we, both individually, and as a franchise, can accomplish,” Shaw said.

ActionCOACH offers business owners a proven and guaranteed system of business building that focuses first on growth in cashflow and profits, as well as systemized ways to retain customers and generate qualified new leads for any business in any business category.

You can also take advantage of a free business coach session. Start today and learn how to make more money, work less hours, and get control of your business. This complimentary coaching session is valued at $375.00 What are you waiting for, click here to start!

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Business Coaching: 5 Questions to Ask Yourself

As business coaches, we maintain that personal goals and business goals are interlinked.  We need to dig into your personal goals so that we can adequately help you meet your business goals.

Sometimes you may find yourself unable to get out of a mess or unable to answer your questions for yourself, because you aren’t asking the right ones. Here are five simple questions for a person to ask themselves when it comes to the business world.

What motivates you in life right now?

Why do you wake up every morning? What do you get out of bed for? Do you “love” your job, or is it maybe because of your spouse or children? What makes your life worth living for today?

If you don’t know the answer to that question, there may be very little reason to get up and going every morning. A similar question which could shed more light would be, “What are you grateful for?”

What is currently preventing you from reaching this goal?

You may know where you want to be a month, a year, five years from now. But what is keeping you from reaching those goals? You might have set a goal, and didn’t reach it, and are becoming frustrated and are setting the same goals over and over again.

One of the wrong questions is whether you have enough willpower. You can accomplish any real goal you set for yourself.

What are you tolerating right now in your business and personal life?

This includes anything you “put up with”, things that zap your daily energy level, and the compromises you’ve made yourself take. There are only two motivations in life, pleasure and pain. What in your life is causing you pain right now?

Make a list and develop a plan of eliminating each thing you are tolerating from your life.

What are you willing to do in the next 30 days?

Instead of simply giving people a plan, ask yourself what you are willing to do. Then, develop a plan from there. What’s the point of a step-by-step system if you aren’t willing to do 50% of the steps? It doesn’t work; could you imagine baking a cake with only 50% of the steps? You won’t have a cake, you will have a mess.

There are tons of ways to succeed online. In fact, most marketers go into overload with the amount of information available online. Lots of techniques work; the question is, which techniques will you work?

You won’t change anything doing what you are currently doing. What actions are you going to do in the next 30 days to change the ways you are trying to reach your goal?

Where are your customers currently buying products similar to yours?

This is an important business coaching question. Instead of focusing on all of the internet and marketing techniques available, spend some time figuring out how to reach the perfect client. Describe them to yourself; who they are, where you can find them, how to reach them.

You can also take advantage of a free business coach session. Start today and learn how to make more money, work less hours, and get control of your business. This complimentary coaching session is valued at $375.00 What are you waiting for, click here to start!

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Business Coaching: Do You Need a Business Coach?

Could you and your business benefit from a business coach? Coaching veteran Marshall Brown explains what entrepreneurs can gain from the process, and how to find and evaluate a good coach. From Newsweek.

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Business Coaching: Tips for Successful Business Coaching

“The Prisoner’s Dilemma” is a game about how people interact and negotiate, and one very simple approach succeeded more than any other. “Tit for Tat” has been tested over time and has consistently produced top results.

There are two main rules. When in interaction with a person, always start positive and then reciprocate how they behave back to you. That is, if they’re positive to you, be positive back, and vice versa with negativity. However, you may break the “spiral” of negativity with a positive comment to try to get back on a positive interaction track, but even after continue to follow the reciprocation rule.

The chances of cooperation are increased if:

- The participants are interested in working together in the future
- Participants have a lot to lose if they don’t work together
- There is a “caring” culture of participants
- People recognize and respond quickly; people are aware and don’t fudge it. If your partner does something unhelpful, react to it!

    The chances of cooperation are reduced if:

    - You are envious. You won’t start positive and reciprocate positive behavior.
    - You are the first to be unhelpful. You could very well start an “unhelpfulness” spiral, which is not a good thing!
    - You are too clever. Trying to be too smart will cause people to be unable to understand you. Just be calm and yourself.

      You can also take advantage of a free business coach session.  Start today and learn how to make more money, work less hours, and get control of your business.  This complimentary coaching session is valued at $375.00  What are you waiting for, click here to start.

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      Business Coaching: Hard Facts on Software – A Fresh Look

      What does business coaching have to do with business software? It first starts with understanding what business coaching is all about.

      Just like in sports, where athletes rely on coaches to look over their shoulder and help them plan everything from diets, training and rest periods, business coach is there to assist executives with managing a number of tasks and responsibilities that it takes to successfully run a business.

      Most great executives today have a business coach. A business coach is someone to help them focus, which is necessary because there are sometimes just too many things to do in one day. The coach helps focus the energies of the top team to work on not just the urgent issues, but all of the important ones as well.

      Typically an executive will find themselves faced with so many burning issues in one day that they struggle to focus on important issues, like ones that implement better systems and teams. This should be the core focus of a top executive. Too often, though, the business owner is the best salesman, or best accountant, instead of the best team and systems builder.

      They key idea here is that with the top executive building better systems and teams, they are in turn able to support customers better, which leads to more customers, happier customers, and a strengthened business, which is the ultimate goal for almost all businesses. Often, a business owner loses track of this and works directly with customers himself, instead of working on implementing better systems and teams. This is a problem in small businesses where the owner was the chief bottle washer in all areas of the company. As the business grows, his need to focus on a stronger team and better systems grows, and this is where a business coach can help.

      The coach helps to focus on important tasks first. This enables a business owner to start to build a strong foundation, starting with a clarity about where the company is headed, and focusing on the strengths o the business and its team members, to ensure better returns on the sales effort.

      So what does this have to do with business software? In short, the best businesses run on fully integrated business software so that all information is available at all times. This is important in today’s fast paced business world, for the team to be agile, informed and able to make solid decisions quickly. However, an integrated system will only work if a great team and great processes are in place, and this is where synergy between business coaching and business systems are found.

      Often, business software is 20% of the business systems and the rest is made up of the people and the business processes. While system implementers typically help with the 20% of the software, the other 80% is where a business coach comes in. To some extent, system implementers also coach businesses, designing processes and helping teams to adapt to new software, but this is a small part of what is necessary to build a great business.

      In today’s business world, a good business coach and good business system are not luxuries, but rather necessities to compete. A business coach to a growing company is like a swimming pool to an Olympic trainer.

      Call us today at 727.786.2900 and let us help you with your executive business coaching needs.

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      Online Resource Available From Your ActionCOACH

      ActionCOACH Pinellas has a wealth of information available to you and it is all just a click away.  Your business coaches have access to a business library that will help improve your business.

      Each section contains valuable information you can use in the everyday running of your business.  In addition to the library, you can also get access to our Business Health Check.  Instantly check the status of your business and find out how a business coach can help.  This check is the first step in assessing the strength of your business.

      Just a Sample:

      * Getting More for Your Marketing Dollar
      * Increasing Your Company’s Sales
      * Creating Profitable Partnerships
      * Creating More Loyal Customers
      * Leveraging Customer Referrals
      * Cost-Effective Advertising

      You can also take advantage of at free business coach session.  Start today and learn how to make more money, work less hours, get control of your business.  This complimentary coaching session is valued at $375.00  What are you waiting for, click here to start.

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